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Navigate to the Fleet section and click on the red colored robot icon. Press ‘Solve intervention’ in the right-hand panel.
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Make sure you have a TORU backpack key and a transport vehicle (such as a spring floor trolley) before proceeding.
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Press the emergency button on the robot.
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The emergency stop button status should change to “Pushed” in ARC. Then press ‘Next’.
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Manually move the robot out of the corridor and to a safe location where it does not block other robots. Then press ‘Confirm’.
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The safe position status should change to “Confirmed”. Then press ‘Next’.
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Remove the box from the gripper and check that the barcode of the box corresponds to the barcode specified in ARC. Then press ‘Confirm’.
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A green checkmark should appear next to the barcode. Then press ‘Next’.
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Push the gripper unit back into the tower slowly to avoid damages. Then close the tower of the robot. Once done, press ‘Next’.
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Use the TORU key to unlock the backpack door. Then open the door and press ‘Next’.
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Remove all boxes from the backpack and temporarily store them in the trolley. Then press ‘Next’.
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Close and lock the backpack door. Then press ‘Next’.
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Release the emergency button and press the restart button on the robot. Then press ‘Next’.
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Check the item list and place the extracted boxes in the specified target compartments. As you proceed, click the checkmark symbol next to each item on the list – the symbol will turn green. Then press ‘Next’.
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Press ‘Complete intervention’ to send the robot back to work.
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If you are unable to make the robot operational, press ‘Assign to Magazino’ in the bottom left corner.
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Choose ‘Yes’ and then press ‘Confirm’.
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The Magazino Support team will reach out to you as soon as possible.
