Overview of TORU ARC Tutorials
Below you can find a list of all ARC Tutorials that you may encounter during daily operation with the TORUs. If you want to demonstrate these tutorials or just refresh your memory, you can use the links below.
| Title | Description | Link |
|---|---|---|
| ARC Tutorial "Clear robot joints" | Is triggered when homing throws a critical event. | |
| ARC Tutorial "Handle unresolvable job" | Problem solver is out of strategies to apply and escalates to a Magazino Remote Operator | N/A |
| ARC Tutorial "Help with putdown" | Target is full. Give the operative to choose between empty handover and retry or empty the robot’s backpack manually (complete). | |
| ARC Tutorial "Item missing in gripper" | Robot thinks that he had grasped a box, but lost in on the way. Tutorial tells the user to search for it and handle this or even more boxes, if affected. | |
| ARC Tutorial "Move robot to charger" | Several reasons e.g. no battery → Robot is unable to reach charger. Push it. | |
| ARC Tutorial "Overcurrent while putting down in backpack" | Remove all items from the backpack. Usually triggered after a collision inside the backpack in job phase | |
| ARC Tutorial "Path to target blocked" | Unknown object prevents robot from reaching the target | |
| ARC Tutorial "Reboot charger" | Charging station is not charging the robot. Tutorial tries to solve several potential reasons. | |
| ARC Tutorial "Reboot robot" | Necessary if there is something wrong with the software eg internal_bt_error or network problems | |
| ARC Tutorial "Relocalize robot" (first escalation) | Robots location is undefined | |
| ARC Tutorial "Relocalize robot" (second escalation) | Lost the location of the robot because eg map is outdated or sensors are communication wrong information. | |
| ARC Tutorial "Remove all items from backpack" | Usually triggered after a collision inside the backpack in job phase put down in backpack. | |
| ARC Tutorial "Sanity check" | Tutorial helps for clarifying that the robot is in a stable phase and operational. | |
| ARC Tutorial "Take robot out of service" | Manually empties the robot with manual jobs and will send it to charger. | |
| ARC Tutorial "TCC Notifications: Unsent events" | Inconsistencies in the customers WMS. Key users have to mark events as sent to be sure that the request, linked to an event is correctly handled on their side. | |
| Click-dummy: Experience ARC | Show case:
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| Prototype: UX Webinar | Show case:
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| {customer}: Train ARC Tutorial "Clean TOF sensors" | E.g. robot has navigation problems → dirty TOF sensors could be the problem | |
| {customer}: Train ARC Tutorial "Remove box from gripper" | A box is stuck in the gripper. Remove it. | Remove box from gripper, pick up, localized Remove box from gripper, pick up, unlocalized |
| {customer}: Train ARC Tutorial "Remove one item from backpack" | Robot is unable to put down an item. Remove it from the backpack. |