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ARC Tutorial "Reboot charger"

Description

Charging station is not charging the robot. Tutorial tries to solve several potential reasons.
(manually triggered)

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  1. Press and release the emergency button on the robot. The emergency button status should change to “Released” in ARC. Then press ‘Next’.

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  1. Remove the robot from the charging station. Then press ‘Next’.

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  1. Remove the charger cable from the power socket (not from the charging station itself). Then press ‘Next’.

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  1. Wait until all the LED lights go out. This process takes about 60 seconds. Then press ‘Next’.

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  1. Reconnect the cable in the power socket. The power LED should turn on. Then press ‘Next’.

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  1. Push the robot onto the charging station again. The docking LED should turn on permanently. Please make sure that you push the robot straight onto the station. Then press ‘Next’.

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  1. After pushing the robot back onto the charging station and docking correctly, please check if the LED is blinking. The charging status should say “Charging”. Then press ‘Next’.

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  1. Push the restart button on the robot and then click ‘Complete intervention’ in ARC.

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  1. If the robot does not resume charging, you can contact Magazino Support by pressing ‘Assign to Magazino’ in the bottom left corner.

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  1. The Magazino Support team will reach out to you as soon as possible.