The standard operating procedure describe every day tasks that you may encounter when interacting with the TORUs on a day by day basis. Browse through the pages below to get an impression of the most important tasks.
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How to resolve an Intervention using OpsGenie -
How to resolve an Intervention using ARC -
How to interact with the putwall -
How to take the robot in and out of operation using ARC -
How to end your TORU operation shift -
How to resolve orange errors -
How to supply orders for TORU -
How to use pickcarts -
How to use the Magazino support portal -
How to use the fire alarm in ARC -
How Magazino escalation works in case of network incidents