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Description |
Robot is unable to put down an item. Remove it from the backpack. |
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Link |
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Video |
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Navigate to the Fleet section and click on the red robot icon to view the error. Press the ‘Resolve error’ button.
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Make sure you have a TORU backpack key at hand. Then press ‘Next’.
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Proceed to the robot and press the emergency stop button. The emergency stop button state should change to “Pressed” in ARC. Once done, press ‘Next’.
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Unlock the backpack door using the TORU key and open it. Then press ‘Next’.
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Remove all boxes from the backpack. Then press ‘Next’.
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Close and lock the backpack door. Then press ‘Next’ in ARC.
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Place the extracted boxes in the specified target compartments. As you proceed, click the checkmark symbol next to each item on the list – the symbol will turn green. Then press ‘Next’.
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Release the emergency button on the robot and press the restart button. The restart button state should change to “Pressed”. Then press ‘Complete intervention’ in ARC.
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Wait for the robot to restart and verify there are no remaining errors.