ARC Tutorial "Relocalize robot" (second escalation)
Description | Lost the location of the robot because eg map is outdated or sensors are communication wrong information. |
Link | |
Video | N/A |
In the main Dashboard section, press ‘Solve error’ in the top left-hand corner.

Press and release the emergency button. The emergency button status will change to “Released” in ARC. Then press ‘Next’.

Push the robot to the next available charging station. The map above shows which station is currently free in green.

Push the robot with its back onto the charger. Please ensure the robot is properly placed on the charger.

Once the charging status is confirmed, press ‘Next’.

Press the restart button on the robot. The relocalization process takes about 30 seconds until TORU continues working.

If relocalization was unsuccessful, you can press the ‘Assign to Magazino’ button in the bottom left-hand corner.

Choose ‘Yes’ and then press ‘Confirm’.

The Magazino Support team will reach out to you as soon as possible.